At FindBetterTrades, accessible from FindBetterTrades.com, your privacy is important to us. This privacy policy outlines the types of personal information we collect and how we use, share, and protect that information. This policy applies to all users of our website, products, services, and SMS/text messaging programs.

1. Information We Collect

We collect various types of information to provide and improve our services to you, including:

Personal Data: When you register on our site, subscribe to our services, make a purchase, opt in to our SMS program, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, and mobile phone number.

Payment Information: When you make a purchase, your payment information (such as credit card number and billing address) is collected and processed by our third-party payment processors. FindBetterTrades does not store your full payment card details on our servers.

Usage Data: We collect information about how you access and use our website, including your IP address, browser type, device type, operating system, the pages you visit, referring URLs, and the time and date of your visit.

SMS and Mobile Data: If you opt in to our SMS/text messaging program, we collect your mobile phone number, the date and time of your opt-in, the method by which you opted in (e.g., web form, keyword text, point-of-sale), your message history with us, and your opt-out status. We may also collect device-level information such as your mobile carrier, for the purpose of message delivery and compliance.

Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity on our website. This may include pages viewed, links clicked, and interactions with our content. You may disable cookies through your browser settings, though doing so may affect the functionality of certain features.

2. How We Use Your Information

FindBetterTrades uses the collected data for the following purposes:

To provide, operate, and maintain our services, including delivering purchased software, courses, and educational materials.

To process transactions and send related information, including purchase confirmations and invoices.

To send you marketing communications, including promotional offers, product updates, and educational content via email and/or SMS, where you have provided consent.

To deliver SMS/text messages as described in our SMS Terms and Conditions (Section 11 of our Terms of Service), including promotional messages, educational content, event reminders, transactional notifications, and AI-powered automated responses.

To notify you about changes to our services, policies, or terms.

To provide customer support and respond to your inquiries.

To gather analytics and usage data to improve our website, products, and services.

To monitor usage of our website for security, fraud prevention, and technical troubleshooting.

To detect, prevent, and address technical issues, abuse, or unauthorized access.

To comply with legal obligations and enforce our Terms of Service.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to outside parties for their own marketing purposes. We may share your information in the following limited circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering email and SMS communications, hosting our services, and analyzing usage data. These providers are contractually obligated to use your information solely for the purposes of performing services on our behalf and to maintain its confidentiality.

SMS Platform Providers: Your mobile phone number and related SMS data may be shared with our SMS platform provider solely for the purpose of delivering text messages on our behalf. Our SMS platform provider is prohibited from using your phone number for any purpose other than facilitating message delivery for FindBetterTrades.

Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental request, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.





4. SMS/Text Messaging Privacy

This section specifically governs the collection, use, and protection of data related to our SMS/text messaging program. These provisions apply in addition to the general privacy practices described elsewhere in this policy.

4.1 What SMS Data We Collect

When you opt in to receive text messages from FindBetterTrades, we collect and retain the following data:

Your mobile phone number.

The date, time, and method of your opt-in (e.g., web form submission, keyword text, verbal consent notation).

Your message history, including inbound messages you send to us and outbound messages we send to you.

Your opt-out status and the date/time of any opt-out request.

Delivery status information for each message (e.g., delivered, failed, pending).

Your mobile carrier information, as reported by our SMS platform provider, for the purpose of message routing and delivery optimization.

4.2 How We Use SMS Data

Your SMS data is used exclusively for the following purposes:

To deliver the messages you consented to receive, including promotional offers, educational content, event reminders, product announcements, transactional notifications, and AI-powered automated responses.

To process and honor opt-out (STOP) and help (HELP) requests.

To maintain compliance records as required by the Telephone Consumer Protection Act (TCPA), Cellular Telecommunications Industry Association (CTIA) guidelines, and carrier requirements.

To monitor delivery rates and message performance for quality assurance purposes.

To troubleshoot delivery failures and resolve technical issues.

4.3 SMS Data Sharing Restrictions

FindBetterTrades adheres to the following strict data-sharing policies regarding your mobile phone number and SMS data:

We will not sell, rent, lease, or trade your mobile phone number to any third party for any purpose.

We will not share your mobile phone number with third-party affiliates, partners, or advertisers for their own marketing or promotional purposes.

We will not use your phone number for cross-promotional messaging on behalf of any entity other than FindBetterTrades without obtaining your separate, explicit written consent.

Your mobile phone number may be shared only with our SMS platform provider and/or telecommunications carriers as strictly necessary to facilitate the delivery of messages on our behalf. These parties are contractually prohibited from using your data for any other purpose.

4.4 SMS Consent Records and Retention

We retain records of your SMS opt-in consent, including the date, time, method, and content of the consent disclosure, for as long as your subscription to our SMS program is active and for a reasonable period thereafter as required for legal compliance and audit purposes. If you opt out of the SMS program, we will retain your opt-out status indefinitely to ensure we do not send you further messages.

4.5 SMS Data Security

Your mobile phone number and SMS data are protected using the same security measures applied to all personal data collected by FindBetterTrades, as described in Section 8 (Security of Your Information) of this policy. Access to SMS subscriber data is restricted to authorized personnel and systems required for message delivery, compliance, and support.

4.6 Your Rights Regarding SMS Data

In addition to the opt-out rights described in our SMS Terms and Conditions, you have the following rights with respect to your SMS data:

You may request a copy of the SMS consent and messaging data we hold about you by contacting support@FindBetterTrades.com.

You may request deletion of your mobile phone number and associated SMS data from our systems, subject to our obligation to retain certain records for legal compliance.

You may update or correct your mobile phone number at any time by contacting support@FindBetterTrades.com.

California residents: Your rights under the CCPA (Section 6 of this policy) extend to SMS data collected through our text messaging program.





5. Security of Your Information

The security of your personal information is important to us. We implement and maintain reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, destruction, use, modification, or disclosure.

These measures include, but are not limited to, encryption of data in transit using Secure Sockets Layer (SSL) protocol, access controls limiting data access to authorized personnel, and regular security assessments of our systems and processes.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. California Consumer Privacy Act (CCPA)

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) concerning your personal data, including data collected through our SMS program. FindBetterTrades responds to all verifiable requests from individuals wishing to exercise their data protection rights in accordance with applicable law.

Your rights under CCPA include:

Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom it has been shared.

Right to Delete: You may request deletion of your personal information. Please note that deleting your information may result in the loss of access to products and services in which you are actively registered.

Right to Opt Out of Sale: You may request that we do not sell your personal information. FindBetterTrades does not sell personal information, including mobile phone numbers, to third parties.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at support@FindBetterTrades.com. We will make every effort to respond to a verified request within 45 days or as required by law.

7. CAN-SPAM and TCPA Compliance

We strictly abide by anti-SPAM laws, including the CAN-SPAM Act for email and the Telephone Consumer Protection Act (TCPA) for text messages.

Email: All marketing emails sent by FindBetterTrades include an unsubscribe link. You can remove yourself from our email mailing list at any time by clicking this link. All emails will clearly identify FindBetterTrades as the sender and will include our contact address.

SMS: All marketing text messages are sent only to individuals who have provided prior express written consent. Every SMS message includes instructions for opting out by replying STOP. We honor all opt-out requests promptly and maintain suppression lists to prevent further messaging to opted-out numbers. We do not send promotional text messages before 8:00 AM or after 9:00 PM in the recipient’s local time zone.

8. Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy and terms of service of every site you visit.

FindBetterTrades has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you become aware that your child has provided us with personal data, please contact us at support@FindBetterTrades.com and we will take steps to delete such information from our systems.

10. Data Retention

We retain your personal information for as long as your account is active, as needed to provide you with our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed for any of these purposes, we will securely delete or anonymize it.

SMS consent records and opt-out data are retained as described in Section 4.4 of this policy.

11. Online Transaction Security

We prioritize the protection of your personal information during online transactions. All information you submit when ordering our products or services is encrypted using Secure Sockets Layer (SSL) protocol to minimize the risk of interception during transmission.

12. Data Breach Procedure

In the event of a data breach that compromises the security of your personal information, FindBetterTrades will inform the appropriate supervisory authority within 72 hours of becoming aware of the breach, where the breach is likely to result in a high risk to the rights and freedoms of affected individuals. Where appropriate and required by law, we will also notify affected individuals directly and provide information about the nature of the breach and recommended steps to protect themselves.

13. Revisions to This Policy

We reserve the right to change, update, or modify this privacy policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We will update the “Effective Date” at the top of this policy to reflect the date of the most recent revision. We encourage you to review this page periodically to stay informed about how we protect your information.

If we make material changes to how we handle SMS data or mobile phone numbers, we will provide notice through our SMS program or via email before such changes take effect.

14. Where to Direct Questions About Our Privacy Policy

If you have any questions about this privacy policy, our data practices, or your rights regarding your personal information (including SMS data), please contact us at:

FindBetterTrades

#1260, 6375 Penn Ave Suite B

Pittsburgh, PA 15206

Email: support@FindBetterTrades.com

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